Industrial Rivet & Fastener Co. Elevates Technical Services with RK Tool Solutions

For more than 114 years, Industrial Rivet & Fastener Co. has worked alongside manufacturers to provide fastening solutions, application expertise, tool support, and technical service. As manufacturing processes have evolved and customer needs have become more complex, these capabilities have grown into an increasingly important part of the company’s business.

Now, Industrial Rivet is taking that expertise to the next level with RK Tool Solutions, a dedicated technical services division designed to give the company’s longstanding tool and application support capabilities greater focus, visibility, and resources.

RK Tool Solutions is not the introduction of a new service—it is the evolution of expertise Industrial Rivet has built and provided for decades. The division brings engineering knowledge, application support, tool sales, demonstrations, customized tooling, and repair services together under one dedicated identity, creating a more focused resource for customers throughout the life of their riveting equipment.

“Technical support has always been part of what we do,” said Jay Franetovich, senior tool product manager. “For 114 years, we have worked closely with customers to help them select the right solutions, keep their equipment operating, and overcome production challenges. As manufacturing has become more complex, we recognized that this area of our business had grown into something that deserved its own identity, dedicated attention, and additional focus.”

Manufacturers today face increasingly demanding requirements, from selecting the correct tooling for a specific application to improving process consistency, reducing downtime, and maintaining equipment performance. Through RK Tool Solutions, customers have a dedicated resource for technical expertise and support throughout the lifecycle of their riveting systems.

The division supports customers with:

• Strategic tool selection support to help customers identify, evaluate, and implement the right solutions for their applications.
• End-to-end tool sales support backed by product expertise and customer-focused service.
• Application testing and evaluation to help customers assess tooling and fastening solutions to determine the best fit before implementation.  
• Customized tooling solutions engineered to address unique challenges and deliver optimal results.
• Professional tool repair services to help restore tool performance, minimize downtime, and keep operations running efficiently.

Whether customers are evaluating new equipment, implementing a new riveting application, troubleshooting an existing system, or looking to extend the performance of their tools, RK Tool Solutions provides the experience and technical support needed to make informed decisions and keep operations moving.

“Choosing the right tool is about more than the tool itself—it is about understanding the application, the environment, and the process requirements,” said Walter Corter, technical services manager. “Our goal with RK Tool Solutions is to make that expertise more accessible and provide customers with the support they need throughout the life of their equipment.”

RivetKing® will remain the company’s primary product and tooling brand, while RK Tool Solutions will elevate the support surrounding the RivetKing ecosystem, providing customers with a dedicated resource for field support, repair services, technical documentation, maintenance materials, application assistance, and ongoing customer support.

After more than a century in the industry, Industrial Rivet & Fastener Co. continues to evolve alongside its customers. RK Tool Solutions represents the next step in that evolution—building on generations of technical knowledge while creating a stronger, more dedicated platform for the service and support manufacturers rely on.

For more information, visit www.rivet.com.